Get in touch
Questions about an order or a product? We usually reply within a few hours.
-
Call us
+(61) 468 175 812 — Mon–Fri, 9 am – 5 pm
-
Email
sales@thcvapesmelbourne.com — we reply within 24 hours
Send us a message
Before you ask…
How long does delivery take?
Normal orders usually arrive in 2–3 business days and regional orders in 3–6. You’ll get a tracking link as soon as your order ships.
Do you offer free shipping?
Yes — standard shipping is free on orders over $250. Below that, a flat rate is shown at checkout.
Can I return or exchange an item?
Unused items in their original packaging can be returned within 30 days. Start a return from your account or contact us.
Which payment methods do you accept?
Visa, Mastercard, American Express, PayPal, Apple Pay and Google Pay. All payments are encrypted.